What to Know About Ordering?
How to Place an Order Online
The fastest and simplest way to order is through our online store. Here’s how:
- Add items to your shopping cart.
- Click “Checkout” in the top menu bar.
- Enter your billing address.
- Enter your shipping address if different from your billing address.
- Choose your shipping method.
- If you’d like, you can leave a message in the “Order Comments” box.
- Choose your payment type at the bottom. You can choose Credit Card, PayPal, or Bank Transfer, Check, or Purchase Order.
- If successful, you’ll see a message saying that your order is complete.
How to Request a Quote
Your financial department may require a formal quotation before placing an order. Here’s how to request a quote:
- List out the products, or the requirement sheet and share with us over mail, [email protected]
- Mention your shipping method (Regular, or Express)… Do let us know if you have any preferred shipping company too.
- Upon receiving your mail, one of our representatives will contact you within 24 hours and help you with the quote which will include instructions to pay the quote too.
- If you have additional questions or any special requests, please contact us directly at [email protected]
How to Place Order using a Purchase Order
If necessary, we can accept purchase orders (P.O.). Here’s how:
- If you plan to place a Purchase Order based on the quotation, Please share with us the P.O. copy with reference to the quote and the lead time mentioned to us at [email protected]
- You will soon be receiving a Proforma invoice for the Purchase order shared!
- If you have additional questions or any special requests, please contact us directly at [email protected]
- If you need to apply for a 5% GST concession, kindly share with us the GST concession/exemption certificate along with the Purchase Order with us at [email protected]
Payments
We accept payments via;
- Cards (Visa, Master, Amex, Debit, Credit)
- UPI
- Net-banking
- EMI
- Wallet (PayTM, PhonePe, Airtel Money, Freecharge, Jio Money, Ola Money, Payzapp, Mobikwik)
- Pay Later (ICICI, Flexipay, Simpl)
- PayPal
- Cheque
- Direct Wire Transfer
What to Know About Shipping
If You Are In India
For shipments in the India; if the material is in stock, it will be shipped with-in 24 hours! If the material is not currently in stock, it generally takes about 3-8 weeks depending on the product’s lead time!
Express Shipments
Please note that while we do our best to fulfill orders within 24 hours (if all items are in stock), we cannot guarantee next day fulfillment. Please also note that shipments are not delivered on weekends, and weekend days should not be counted in the estimated delivery date. If you have an urgent need for an order, please contact us directly at [email protected] and we will see what we can do!
Orders Placed on Saturday and Sunday
We do not ship on Saturday and Sunday – your order will ship the following Monday (if all items are in stock).
If You Are Outside India
For international shipments, we use DHL Express shipping which generally takes 3-5 days depending on the destination. Please note that we do not accept shipment via freight forwarders, and that international shipments must be completed by either DHL Express, or FedEx International.
Taxes
GST Taxes (Domestic shipments within India)
Taxes will be charged accordingly; Orders placed from Andhra Pradesh, you’ll be charged 9% CGST and 9% SGST. Orders placed from anywhere else in India apart from Andhra Pradesh, you’ll be charged 18% IGST. For 5% GST concession, Please provide us with a valid GST exemption certificate.
Customs Duties (International shipments)
For orders to be shipped within India please know that the customs duty and taxes are included in the prices on our website, including the international shipping costs.
For orders to be shipped outside of India please know that you are responsible for the customs duty and taxes that apply in your country. The prices on our website, including the shipping costs, and do not cover the customs duty and taxes.